Frequently Asked Questions

There are many different therapy services available, for instance Osteopathy, Chiropractic, Alexander technique and Bowen therapy. Physiotherapy aims to identify the cause of the pain rather than just ease the pain, and this is done through assessing joint and muscle movement to identify abnormalities. We use mobilisations, massage, exercises and ultrasound as treatment techniques, and some physiotherapists use acupuncture and Pilates as adjuncts to treatment. If you are at all unsure as to whether physiotherapy is the right therapy for you, please don't hesitate to call me for a chat and I will advise you.

The quickest way is to phone me direct on 07849 618883.

Except for weekends, appointments are usually available within 24 hours and are often available the same day.

The initial assessment and first treatment will usually last between 45 minutes and one hour. Subsequent treatments usually last between 20 minutes and half an hour.

You will have a question and answer session to begin with which gives you the opportunity to describe to problem. It all also allows me to ask specific questions to help identify potential causes for your pain. After this, you will be assessed. This involves looking at muscles, ligaments and tendons to see if there are injured and also individual joints. Having had the assessment the probable cause of your pain and the appropriate treatment plan will be discussed. If you are happy to continue with treatment, there will be a treatment session at your initial consultation and you will be advised on an appropriate exercise plan to continue with at home.

This is difficult to answer! Some conditions can be treated in 1 or 2 visits, while others, such as a nasty back injury or fractured ankle rehabilitation can require multiple sessions. At your initial appointment I will hopefully be able to give you an estimate of how many sessions you may need.

No, private physiotherapists do not need a referral from GPs to undertake an assessment or treatment. If the treatment is being claimed through an insurance company then you will need to ask them whether they require a referral.

Yes, I am registered with BUPA, HSA, Norwich Union, CIGNA, Medcare, Axa and other companies will accept me as a provider without being registered with them as I am a fully qualified and registered Chartered Physiotherapist.

I normally invoice the insurance company at the end of our physiotherapy sessions and claim the payment through them. If the insurance company are happy, I can however accept payment from yourself and then you can claim back from them.

At the end of each appointment unless payment is direct from your insurance company.

At present no I don't. I accept cash and cheques only.

I work in Ipplepen at Barton House. This is on Edgelands Lane, next to the scout hut and just down from Animals in Distress. For directions click here

Yes, there is a private driveway and parking area. There is parking directly outside the front door if walking is a problem.

Yes, there is parking outside the clinic and level access in to the clinic. Once inside, the clinic remains on one level with no steps.

Yes, there is a comfortable waiting room for you to wait in if you arrive early. If you have someone with you they can sit there and read while you have your physiotherapy treatment.

Routinely, no I don't. If there is an emergency then yes I would for special circumstances.

Yes, if you are unable to attend in the day. My normal working hours are 9.00 a.m. until 5.00 p.m. but if requested I can work outside these hours.

You can book as far ahead as you want.

If you give me more than 24 hours notice then there will be no charge. If, however, you give less than 24 hours notice then the full appointment charge may be made.

If you don't turn up then unfortunately I have to invoice you for the full amount. This invoice will be sent to you.

Neurological rehabilitation is the one area that I am not specialised in. I have worked in this area but it is not my specialist skill area.

I have an ultrasound machine and I am happy to use it as an adjunct to treatment if the presenting condition would be best resolved with it.

Yes, I have completed an accredited acupuncture course, and use acupuncture when appropriate.

I use Pilates as one of my treatment skills and offer one on one sessions, but I do not take group classes.